The company has a skilled and high-quality mechanical maintenance team, and establishes temporary service outlets near key sites, stationing professional personnel to wait at all times, so as to solve mechanical failures and maintain mechanical equipment at the fastest speed and in the first time. Whether it is a rental customer or a customer purchasing XCMG products, the mission of the maintenance team is to solve problems and escort them.

In order to better realize our commitment to customer service and deliver parts at the fastest speed, we have set up main unit warehouses and spare parts warehouses in Ping Ha Road, Tin Shui Wai, Hong Kong and Gangxia, Shenzhen (near Huanggang Port) respectively to ensure instant supply of 95% of parts.