How fast can your on-site service team respond?
We provide 24/7 support with a 15-minute response target and about one-hour on-site arrival in major Hong Kong zones, subject to traffic and dispatch.
New Ocean Machinery Engineering Machinery Services
Our Services
The Best Service You Never See
Service FAQ
Common questions about equipment rental, maintenance, and cross-border support.
Do you support projects outside Hong Kong?
Yes. We support Malaysia, Bangladesh, and project-based delivery across ASEAN and selected South Asia markets.
What machinery services do you provide?
Equipment rental, authorized XCMG sales, maintenance and repair, parts supply, and on-site technical support for complex lifting.
Can rental include operators and maintenance?
Yes, subject to contract scope—we can align operators, maintenance follow-up, and care plans with your site needs.
How do I request a quote?
Use our contact page with location, equipment type, timeline, and work scope—we will propose a practical package.